System status

Promptly system components.

We don't yet publish live uptime metrics or an automated status feed. For current service status and incident reports, contact support.

API

The core REST API used by the dashboard, widget, and integrations.

Widget

The chat widget script and assets served to your website visitors.

Dashboard

The admin dashboard you use to manage your workspace.

AI processing

Chat responses, knowledge retrieval, and AI inference.

Reach out to support and we'll look into it directly.