Reads your docs.
Cites its sources.
Hands off to a human.
You point Promptly at a website, a PDF, or a custom API. Within seconds it has indexed your content, learned the shape of your product, and is ready to answer questions — with citations, in the visitor's language, in your brand colors.
When the bot is unsure, it doesn't make things up. It hands the conversation to a teammate — full transcript, AI-generated briefing, and customer details included. No copy-paste. No lost threads.
<!-- paste before </body> --> <script src="https://cdn.promptly.io/widget.js" data-tenant="your-tenant-slug" async></script>
Three things, well.
We don't have a feature list a mile long. We have three jobs the bot has to do, and we spend our weeks making each one better.
- 01
Learns your stuff fast.
Web crawl, sitemap, PDF, manual entry, or any JSON API. Five source types, indexed in seconds, re-crawled on the schedule you set. The bot quotes the source, not a fabrication. If we can't ingest it, we'll tell you.
- 02
Knows when to shut up.
The hardest part of building a chatbot is getting it to admit what it doesn't know. Promptly classifies every question, reasons through multi-step problems, and escalates the moment confidence drops below your threshold — without making things up to fill the gap.
- 03
Hands off without losing the thread.
When the customer asks for a human, your agent inbox gets the full transcript, an AI briefing of what the bot tried, sentiment, urgency, language detected. They open one tab and they're already up to speed.
Numbers we can
stand behind.
script tag to install
paste it before </body> and you're live — no developer required
ways to feed it knowledge
website crawl, sitemap, file upload, manual entries, or any API
your bot is on duty
and it knows when a question deserves a human
Looks like yours.
Behaves like ours.
Three style variants — Minimalist, Modern, Corporate — plus full control over colors, geometry, position, and copy. Dark mode, mobile, accessibility — all of it. The customer doesn't know a bot answered.
When the bot can't,
your team can.
A live agent inbox your team will actually use. Conversations land the moment they escalate — no page refresh. Click to claim from a queue sorted by how long the customer has been waiting.
Draft a reply, hit Polish, and the AI rewrites it in your tone and the customer's language. Macros, internal notes, attachments, and viewing presence so two agents never reply to the same conversation at the same time.
Ship a chatbot your customers will thank you for.
Try it for free. No credit card. Cancel any time you stop seeing your support queue shrink.